Wrthi'n llwytho
Pwyllgor Safonau
Report of the Public Services Ombudsman for Wales
RESOLVED – That the information be noted.
Pwyllgor Safonau
Public Services Ombudsman for Wales Annual Report
RESOLVED – That the report be noted. Reason for decision To inform Members of the work undertaken by the Public Services Ombudsman for Wales.
Pwyllgor Llywodraethu ac Archwilio
Public Services Ombudsman for Wales Annual Letter 2024/25
RESOLVED:- (i) That the Governance and Audit Committee considered the information within the report and determined that the Council’s complaint management processes were compliant and effective. (ii) That customer service standards be reissued to all officers and that the Committee receive future feedback on actions taken by Chief Officers and any resulting service changes.
Mae eitemau'n cael eu cysylltu pan fydd eu teitlau'n rhannu'r rhan fwyaf o'u geiriau a'u bod o fewn 18 mis i'w gilydd. Dydy cynghorau ddim yn rhifo adroddiadau ar draws cyfarfodydd, felly gall ambell gysylltiad fod yn anghywir, a gall cam fod ar goll os newidiodd ei deitl yn fawr. Mae pob cam yn cysylltu â'r cyfarfod, lle mae papurau'r cyngor ei hun.