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Councillors on the Performance Scrutiny Committee, which checks the council's partnership work, reviewed the 2025-26 update on the Shared Resource Service (SRS), a technology partnership Newport shares with other councils, and the Gwent Regional Partnership Board's annual report. They asked for workforce diversity figures, a focus on language barriers in digital services, and a funding update on the Regional Integration Fund. The Committee was content with the SRS report.
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The Chief Officer of SRS gave an overview of the report. The Head of People, Policy and Transformation advised the Committee of the roles of Newport City Council. Members discussed and questioned the Officers and Cabinet Member on the content of the report. Recommendations • The Committee requested that SRS provide Members with an update on the gender and ethnicity breakdown of its workforce and include this information in future reports. • The Committee recommended that work to promote digital access to council services takes account of language and other barriers faced by residents from diverse communities. • The Committee requested that the Scrutiny Adviser circulate the report and minutes from the Place Scrutiny Committee meeting on 9th November 2026, which will consider an update on the Customer Contact Improvement Project. • The Committee were content with the report.
The Strategic Director – Social Services introduced the report. The Head of Gwent Regional Partnership Team gave an overview of the report. Members discussed and questioned the Officers on the content of the report. Recommendations • The Committee made comment that the Dementia Hub was a positive example of resident feedback leading to service development, welcomed the wider work taking place across Gwent, and thanked and praised the team for the positive report. • The Committee noted their concern over the uncertainty regarding how the Regional Integration Fund could be used, despite funding being confirmed for five years. The Committee requested to be kept updated on the outcome of forthcoming meetings and that further information on funding decisions be circulated to Members.
a) Actions Arising The Scrutiny Adviser informed the Committee of the actions that have been completed. b) Draft Annual Forward Work Programme 25/26 The Scrutiny Adviser informed the Committee that the next meeting to held would be – Wednesday 28th October 2026 at 5pm - One Newport Annual Report 2025-26 c) Outcomes Monitoring The Scrutiny Adviser informed the Committee that the outcomes tables have been updated.
The minutes of the previous meeting were confirmed as a true and accurate record.
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The minutes record no declarations of interest.
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