Ombudsman annual report 2024/25

1. 13 January 2025

   A committee considered it

   Standards Committee

   Independent Review of Investigation by Public Services Ombudsman for Wales into Code of Conduct Complaints

   Decision as recorded

   RESOLVED: That the report be noted.

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2. 1 October 2025

   The Cabinet considered it

   Cabinet. The Cabinet makes most of the council's decisions.

   Ombudsman annual report 2024/25

   No decision recorded for this item.

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3. 20 October 2025

   A committee considered it

   Standards Committee

   Public Service Ombudsman for Wales Annual Report 2024/2025

   Decision as recorded

   RESOLVED: That the content of the Public Service Ombudsman for Wales’ Annual Report for Neath Port Talbot County Borough Council for 2024/2025 (as detailed at Appendix 1 to the circulated report), and the steps that officers will continue to embark on as part of general improvement work, be noted.

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4. 28 October 2025

   A committee considered it

   Governance and Audit Committee

   Public Service Ombudsman for Wales Annual Report 2024/2025

   Decision as recorded

   RESOLVED: That the report be noted.

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Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.

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