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Cabinet. The Cabinet makes most of the council's decisions.
Compliments and complaints annual report 2024/25
Cabinet noted the monitoring report.
Performance and Resources Scrutiny Committee. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
Corporate Complaints and Compliments Annual Report 2025/2026
On the agenda; minutes not yet published.
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.