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Performance Scrutiny Committee - Place and Corporate. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
2025/26 Service Plan Mid-Year Reviews
The Committee made comments and recommendations on the three reports. It recommended that the Council consider partnership models for Community Asset Transfers and review examples from across the country. It recommended that future complaints reports for service areas analyse complaints by category and be cross-referenced with the six-monthly Governance and Audit complaints reports. It recommended that the Council explore short instructional videos on its website to help residents use digital services. It asked for a review of the 70% target for bi-monthly staff check-ins and suggested a higher target be considered. It asked for continued focus on staff check-ins in Law and Standards. It asked for clarification and correction of Finance headcount figures between March 2024 and September 2025. It wished to reiterate earlier recommendations to Cabinet to review and increase resources in Customer Services. It asked that future Finance reports include first call resolution rates. It noted improvement in Accountancy Budget Monitoring Manager submissions and encouraged further progress. It noted that the annual report for the Local Authority Trading Company will go to the Performance Scrutiny Committee - Partnerships.
Performance Scrutiny Committee - Place and Corporate. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
2025/26 service plan mid-year reviews (Place directorate)
The Committee asked officers to review parking enforcement around schools, where illegal parking on yellow lines continues. It asked officers to include benchmarking of sickness absence against similar services elsewhere in the End of Year report. It asked for a note on street lighting problems on the South Distributer Road, including the role of other agencies. It asked that ward-by-ward roadwork information be published for the public on the Council website, and that major roadworks be announced in good time. It asked officers to consider safe cycling practice areas and to review the active travel network. It recommended that data guide decisions on the Burns Commission recommendations. It asked for an update on the city-wide bin review, and recommended trials of designated dog exercise areas in parks. It asked for continued work to raise staff check-in rates, which remain below target, and recommended simpler booking for the household waste recycling centre.
Cabinet. The Cabinet makes most of the council's decisions.
Mid-year progress on 2025/26 service area plans
Cabinet noted the contents of the report.
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.