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Governance and Audit Committee
Council Complaints and Compliments - Arrangements and Annual Report (Corporate and Social Services) 2023/24
RESOLVED – That: (1) the report be noted; (2) Committee to receive a briefing on how complaint information and feedback will be used for system and service development in the future.
Cabinet. The Cabinet makes most of the council's decisions.
Complaints and compliments report 2023-24
Cabinet noted the Annual Complaints and Compliments Report for 2023-24.
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.