Cabinet

Cabinet noted a revised annual letter from the Public Services Ombudsman for Wales, which corrected one compliance figure. It also approved for publication two annual reports on equality and the workforce: the Employment Monitoring Report 2024-25 and the Inclusive Conwy Plan Annual Report 2024-25.

1. Revised Annual Ombudsman Letter 2024/25

   Decided

   Cabinet noted the contents of the revised Annual Ombudsman Letter 2024/25.

   Why

   The Public Services Ombudsman for Wales (PSOW) sent the original letter in August 2025. The Ombudsman found a fault in its figures on how far councils carry out its recommendations, and the revised letter of 30 September 2025 corrected the share completed on time from 64% to 71%. The report says the actions Cabinet agreed on the original letter still stand.

   Based on the minutes, 1 Committee Report- Corporate Care Complaints Ombudsman Update Tracked Changes, 09/02/2026 Governance and Audit Committee, Appendix A Annual Letter 2024-25 - Conwy County Borough Council, 09/02/2026 Governance and Audit Committee

2. Employment Monitoring Report 2024-25

   Decided

   Cabinet approved the Employment Monitoring Report 2024-25 for publication.

   Why

   The report covers April 2024 to March 2025 and shows workforce figures by protected characteristics such as age, disability, ethnicity and sex. The council employed 4,784 people on 31 March 2025, up from 4,771 a year earlier, and the report says the council now holds more equality data than in 2017.

   Based on the minutes, Cover Report - Employment Monitoring Report, 02/02/2026 Finance and Resources Overview and Scrutiny Committee, Appendix 1 - Employment Monitoring Report 2024-25 - At a Glance, 02/02/2026 Finance and Resources Overview and Scrutiny Committee, Appendix 2 - Employment Monitoring Report 2024-25, 02/02/2026 Finance and Resources Overview and Scrutiny Committee

3. Inclusive Conwy Plan Annual Report 2024-25

   Decided

   Cabinet approved the Inclusive Conwy Plan Annual Report 2024-25 for publication.

   Why

   The council must publish an annual report under the Equality Act 2010, and this is the first report on its Inclusive Conwy Plan 2024-28. The report sets out work across services, names four focus areas for the next stage, and includes pay gap information. Committee members discussed the report, noting that creating an inclusive culture is everyone's responsibility, and they acknowledged the work of Ffit Conwy in encouraging inclusion through sport.

   Based on the minutes, Cover Report - Inclusive Conwy Annual Report, 02/02/2026 Finance and Resources Overview and Scrutiny Committee, Inclusive Conwy Plan Annual Report 2024-25, 02/02/2026 Finance and Resources Overview and Scrutiny Committee

Written by AI from the council's minutes and reports. Sentences with a number or name that can't be found in those papers are removed automatically, but mistakes are still possible. Councils publish no word-for-word record of meetings, so this says what was decided and why. Read the official papers to be sure.

1. 1

   Apologies for absence

   Minute

   None.

2. 2

   Declarations of Interest: Code of Local Government Conduct

   Minute

   None.

3. 3

   Urgent matters

   Minute

   None.

4. 4

   Minutes of the Cabinet

   Decision as recorded

   RESOLVED- That the minutes of the meeting of the Cabinet held on 13 January 2026 be approved and signed as a correct record.

   Minute

   The minutes of the meeting of the Cabinet held on 13 January 2026 were submitted for approval. RESOLVED- That the minutes of the meeting of the Cabinet held on 13 January 2026 be approved and signed as a correct record.

   Papers: Minutes , 13/01/2026 Cabinet
5. 5

   Announcements by the Leader

   Minute

   None.

6. 6

   Announcements by the Chief Executive

   Minute

   None.

7. 7.a

   Revised Annual Ombudsman Letter 2024/2025

   Decision as recorded

   RESOLVED- That the contents of the Revised Annual Ombudsman Letter 2024/2025 be noted.

   Minute

   The Cabinet Member for Housing, Regulatory and Audit requested that Cabinet noted the contents of the Revised Annual Ombudsman Letter 2024/2025. RESOLVED- That the contents of the Revised Annual Ombudsman Letter 2024/2025 be noted.

   Part of an issue followed across 2 meetings

   Papers: 1 Committee Report- Corporate Care Complaints Ombudsman Update Tracked Changes, 09/02/2026 Governance and Audit Committee, Appendix A Annual Letter 2024-25 - Conwy County Borough Council, 09/02/2026 Governance and Audit Committee
8. 8.a

   Employment Monitoring Report 2024-2025

   Decision as recorded

   RESOLVED- That the Employment Monitoring Report 2024-2025 be approved for publication.

   Minute

   The Cabinet Member for Integrated Adult Services and Human Resources sought approval for the publication of the Employment Monitoring Report 2024-2025. The Finance and Resources Overview and Scrutiny Committee considered the report on 2 February 2026 and supported the recommendation. It was important to offer a leaver interview to ascertain the reasons for staff leaving the employment of the Authority and whether that information could lead to improved working conditions. RESOLVED- That the Employment Monitoring Report 2024-2025 be approved for publication.

   Part of an issue followed across 2 meetings

   Papers: Cover Report - Employment Monitoring Report, 02/02/2026 Finance and Resources Overview and Scrutiny Committee, Appendix 1 - Employment Monitoring Report 2024-25 - At a Glance, 02/02/2026 Finance and Resources Overview and Scrutiny Committee, Appendix 2 - Employment Monitoring Report 2024-25, 02/02/2026 Finance and Resources Overview and Scrutiny Committee
9. 8.b

   Inclusive Conwy Plan Annual Report 2024-2025

   Decision as recorded

   RESOLVED- That the Inclusive Conwy Plan Annual Report 2024-2025 be approved for publication.

   Minute

   The Cabinet Member for Integrated Adult Services and Human Resources sought approval for the publication of the Inclusive Conwy Plan Annual Report 2024-2025. The Finance and Resources Overview and Scrutiny Committee considered the report on 2 February 2026 and supported the recommendation. Discussion ensued as follows:- · The report was commended and outlined that creating an inclusive culture is the responsibility of all Members and staff across the Authority. · The work undertaken by Ffit Conwy in terms of encouraging inclusivity through sport was acknowledged. RESOLVED- That the Inclusive Conwy Plan Annual Report 2024-2025 be approved for publication.

   Part of an issue followed across 2 meetings

   Papers: Cover Report - Inclusive Conwy Annual Report, 02/02/2026 Finance and Resources Overview and Scrutiny Committee, Inclusive Conwy Plan Annual Report 2024-25, 02/02/2026 Finance and Resources Overview and Scrutiny Committee

Councillors must say when they have a personal link to something being discussed, such as a job, a property or a family member. A prejudicial interest is one strong enough that the councillor usually leaves the room and takes no part.

The minutes record no declarations of interest.

• Aaron Wynne, Committee MemberPlaid Cymru a’r Blaid WerddPresent
• Charlie McCoubrey, County CouncillorGrŵp Annibynnol Cyntaf Conwy/Conwy First Independent GroupIn attendance
• Cheryl Carlisle, County CouncillorConservativeIn attendance
• Chris Cater, Committee MemberGrŵp Annibynnol Cyntaf Conwy/Conwy First Independent GroupPresent
• Chris Hughes, County CouncillorLabourIn attendance
• Dilwyn Owain Roberts, Committee MemberPlaid Cymru a’r Blaid WerddPresent
• Goronwy O. Edwards, County CouncillorGrŵp Annibynnol Sir Conwy / Conwy County Independent GroupIn attendance
• Hannah Fleet, Committee MemberLabourPresent
• Jo Nuttall, County CouncillorConservativeIn attendance
• Julie Fallon, LeaderGrŵp Annibynnol Cyntaf Conwy/Conwy First Independent GroupPresent
• Kay Redhead, Committee MemberGrŵp Annibynnol Cyntaf Conwy/Conwy First Independent GroupPresent
• Mike Priestley, Committee MemberGrŵp Annibynnol Cyntaf Conwy/Conwy First Independent GroupPresent
• Sharon Doleman, Committee MemberGrŵp Annibynnol Cyntaf Conwy/Conwy First Independent GroupPresent
• Stephen Anthony Price, Committee MemberLabourPresent
• Susan Shotter, County CouncillorLiberal DemocratIn attendance

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