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Governance and Audit Committee
ANNUAL COMPLAINTS AND SERVICE IMPROVEMENT REPORT 2022/23
RESOLVED: To accept the report.
The Cabinet. The Cabinet makes most of the council's decisions.
Annual complaints and service improvement report 2022/23
The report was approved. Councillors offered comments and suggestions on how the Council deals with complaints.
The Cabinet. The Cabinet makes most of the council's decisions.
Annual complaints and service improvement report 2023/24
The Cabinet approved the report and offered comments and suggestions on how the Council handles complaints.
Governance and Audit Committee
ANNUAL COMPLAINTS AND SERVICE IMPROVEMENT REPORT 2023/24
RESOLVED · To accept the report · To accept the proposal of the Head of Corporate Services to submit a further report which would set a context for service improvement policies and arrangements Note: Appendix A: Complaints Received: Cyngor Gwynedd (Welsh Version) - need to check population percentage
The Cabinet. The Cabinet makes most of the council's decisions.
Complaints and service improvement, first half of 2024/25
Cabinet accepted and noted the information in the report.
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.