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Care Scrutiny Committee. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
Complaints and expressions of gratitude, 2022-23
The committee accepted the report. It noted the expressions of gratitude, and will examine (scrutinise) the 2023-24 report when it is ready.
Care Scrutiny Committee. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
Annual complaints, enquiries and gratitude report 2024-25
The committee accepted the report. It also agreed to set up a working group to look at complaints, enquiries and expressions of gratitude in more detail.
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.