Decided: The committee agreed that it had considered the report. It recommended that Cabinet approve the Cyber Resilience Strategy 2026 and the associated Action Plan, and consider risk, resilience, service continuity, governance and assurance.
Ceredigion, Corporate Resources Overview and Scrutiny Committee,
Decided: The committee agreed to support the report and recommend that Cabinet approve it. It also noted the assurance opinion and current corporate information risk position, and agreed to support the continued delivery of mitigation and improvement work.
Ceredigion, Corporate Resources Overview and Scrutiny Committee,
Decided: The committee agreed to recommend that Cabinet approve the Customer Service Strategy 2026. It also agreed that the strategy provides a clear framework for improving the customer journey, through clearer access, consistent bilingual standards, better information, stronger staff support, better visibility across systems and evidence-led improvement.
Ceredigion, Corporate Resources Overview and Scrutiny Committee,
Decided: The committee agreed that it had considered the report. It recommended that Cabinet approve the refreshed Information and Records Management Policy.
Ceredigion, Corporate Resources Overview and Scrutiny Committee,
Decided: The committee gave feedback on the updated Strategy before it goes to Cabinet and Full Council. It agreed to recommend that Cabinet approve the latest update.
Decided: The committee agreed to note the progress achieved. It also agreed that the original Integrated Impact Assessment for the policy should be included in Phase 2 to compare any changes.