Loading
Executive Board. The Cabinet makes most of the council's decisions.
Public Services Ombudsman for Wales Annual Letter 2022/23
RESOLVED – That the report and Annual Letter be endorsed and the Council’s performance within be noted. Reason for decision To enable Members to review the Council’s performance in responding to customer complaints.
Standards Committee
Public Services Ombudsman for Wales Annual Report
RESOLVED – That the report be noted.
Governance and Audit Committee
Public Services Ombudsman for Wales Annual Letter
RESOLVED: - That the Governance and Audit Committee considered the information included with this report to determine that the Council’s complaint management was compliant with all requirements and is effective in addressing customer concerns
Executive Board. The Cabinet makes most of the council's decisions.
Public Services Ombudsman for Wales Annual Letter 2023/24
RESOLVED – That the report, along with the Annual Letter, be endorsed and the Council’s performance within be noted. Reason for decision To enable Members to review the Council’s performance in responding to customer complaints.
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.