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Customers, Performance, Resources and Governance Scrutiny Committee. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
ICT and Digital Strategy - Year 2 Update
AGREED - i. That a report seeking the views of Committee on the proposals for the refresh of the next ICT and Digital Strategy 2024-2027 be submitted for consideration in the summer (this has been scheduled for the meeting on 20th July). ii. That the above report include a discussion paper on measures to promote digital inclusion. iii. To recommend to the Chief Officer Governance & Customer that a ‘how to’ video be developed to support and encourage more customers to sign up to the Council’s My Account. iv. That a progress report on the delivery of the final year of the ICT & Digital Strat…
Customers, Performance, Resources and Governance Scrutiny Committee. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
ICT and Digital Strategy
AGREED – (i) That the Committee thank the Officers for the report. (ii) To recommend that an evaluation of the Council's digital inclusion initiatives supporting customers as outlined in Appendix 2 of the report be included in the ICT and Digital Strategy 2024-27. (iii) To recommend that consideration be given to the inclusion of Community Agents to support people to access digital services. (iv) That the draft ICT and Digital Strategy be scheduled for consideration at the meeting of the Committee on 18 January 2024. (v) That the progress report on the final year of delivery of the curren…
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.