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Customers, Performance, Resources and Governance Scrutiny Committee. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
Draft ICT & Digital Strategy 2024/27
AGREED: That the Committee (i) Supports the work which has been done to produce the refresh of the ICT and digital Strategy for 2024-2027. (ii) Notes the benefits to the local authority in the use of ICT and digital technology. (iii) Welcome further developments in ICT and digital technology and that a progress report to Committee be scheduled for later in the year.
Executive Board. The Cabinet makes most of the council's decisions.
ICT & Digital Strategy 2024-27
RESOLVED – That the ICT & Digital Strategy 2024-27 be approved. Reasons for decisions (i) To enable the Council to deliver its Ensuring a Modern & Resilient Council priority by providing ICT infrastructure and digital capability and building on progress made to date to drive the Council forward as a truly Digital First authority. (ii) To ensure that the Council can meet customer expectations in providing digital options for accessing information and services.
Customers, Performance, Resources and Governance Scrutiny Committee. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
ICT and Digital Strategy 2024-2027
AGREED - (i) That the Committee congratulate the team on the progress being made; and (ii) That an annual report be scheduled for the meeting on 19th June 2025, to include · Examples from different departments on progress, lessons learned and how technology is assisting the workforce and public. · Analytics to understand email and telephony drop-out rates, at Contact Wrexham and within departments.
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.