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Customers, Performance, Resources and Governance Scrutiny Committee. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
ICT and Digital Strategy year one update
The committee congratulated ICT and Digital staff on performance well above target in digital and self-service measures. It also agreed to recommend that the next progress report include customer feedback on digital support at Contact Wrexham, timescales for the list of ICT and digital projects, and a strategic overview of smart city initiatives.
Customers, Performance, Resources and Governance Scrutiny Committee. Scrutiny committees question decisions and can recommend changes. They don't make the decision.
ICT and Digital Strategy: second-year progress
The Committee congratulated everyone involved in the national Granicus award for the online Blue Badge process, a parking permit for disabled people. It asked for an all-member workshop on Power BI, a data dashboard tool, and on how it informs service provision. It asked that the next progress report include emergency policy and procedures on the use of AI and their effect on cyber security and governance, developments in the Smart Cities programme, and a Part II report (a confidential session with the press and public excluded) giving more detail on cyber security.
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.