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On 5 September 2024 the Social & Health Care Overview & Scrutiny Committee considered reports on complaints about social services, the Micro-Care project, the residential care sector, the 2023/24 annual performance report and its forward work programme. Members supported the Micro-Care project, the actions needed to meet a predicted shortfall of care home places, and the annual performance report, and they agreed actions on the forward work programme.
None.
Decision as recorded
RESOLVED: That subject to the above amendments, the minutes of 29 February, 6 June, 27 June and 18 July be approved as a correct record and signed by the Chair.
The Minutes of the meetings held on 29 February 2024, 6 June 2024, 18 July 2024 and minutes of the joint meeting of Education, Youth and Culture Committee held on 27 June 2024 were presented for approval. Councillor Mackie requested that the penultimate paragraph on page 6 of the minutes of 29 February needed clarification and that the following wording be included to replace the existing paragraph. ‘The Service Manager clarified the context of the word challenging within the report in relation to the 16 direct discharge from hospital beds at Marleyfield. He explained that partnering with hospitals inevitably could cause pressures from the hospitals on the manager at Marleyfield when they were aware that beds are available. He added that over recent months they had consistently been operating at 14 to 15 beds occupied’. Councillor Mackie requested that a reference be included in the minutes of 18 July 2024 regarding the Appendix attached on page 23, that the following to be added to the second paragraph of point 16 (Charging for Appointeeship) - Appendix 3. RESOLVED: That subject to the above amendments, the minutes of 29 February, 6 June, 27 June and 18 July be approved as a correct record and signed by the Chair.
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Decision as recorded
RESOLVED: (a) That the Forward Work Programme be noted; (b) That the Facilitator, in consultation with the Chair of the Committee be authorised to vary the Forward Work Programme between meetings, as the need arises; and (c) That the Committee notes the progress made in completing the outstanding actions.
The Overview & Scrutiny Facilitator presented the current Forward Work Programme and Action Tracking for consideration, which included an update on outstanding actions. It was agreed that at the rise of the meeting on the 24th of October a Rota Visits training session would be held for Members of the Committee. It was requested that an update on what support was available to carers be included in the Re-commissioning of Carers Services report on the 24th of March 2025. The Members briefing on Looked After Children & Out of County Placements would be held at 1pm on the 8th of November. Climbie Visit was in the process of being arranged during October for Members of the Committee. RESOLVED: (a) That the Forward Work Programme be noted; (b) That the Facilitator, in consultation with the Chair of the Committee be authorised to vary the Forward Work Programme between meetings, as the need arises; and (c) That the Committee notes the progress made in completing the outstanding actions.
Decision as recorded
RESOLVED: That Members scrutinise the effectiveness of the complaints procedure with lessons being learnt to improve service provision.
The Complaints Officer for Social Services presented a report on the Complaints and Compliments procedure 2023-24. A revised version of Appendix 3 was circulated to the Committee. The recommendation was supported. RESOLVED: That Members scrutinise the effectiveness of the complaints procedure with lessons being learnt to improve service provision.
Part of an issue followed across 2 meetings
Decision as recorded
RESOLVED: (a) That members support the progress made in the Micro-Care project and the contribution the scheme is making in meeting demand for care in Flintshire; and (b) That members are impressed by the direction the project has taken, the innovative approach and that members support the further development of the project going forward.
The Planning and Development Officerpresented a report on the position of Micro-Care in Flintshire, some key successes of the previous 18 months, and the future direction of the project. A breakdown of Micro Care Locations was to be provided. In response to a suggestion, it was agreed that awareness raising of Micro-Care be undertaken targeted at GP surgeries. The recommendations were supported. RESOLVED: (a) That members support the progress made in the Micro-Care project and the contribution the scheme is making in meeting demand for care in Flintshire; and (b) That members are impressed by the direction the project has taken, the innovative approach and that members support the further development of the project going forward.
Decision as recorded
RESOLVED: (a) That members support the actions needed to mitigate the predicted shortfall in Flintshire; (b) That members consider ways to influence the independent market to meet the growing demand, whilst taking into account the proposals within the Welsh Government’s Rebalancing Care Agenda; and (c) That Members recognise the progress made on the development of Ty Croes Atti.
The Commissioning Manager presented a report which provided a starting point for discussion on how the Council continued to respond to the challenges and increasing demands on the sector. The Chair requested a breakdown of the 36 million Ty Croes Atti would provide in benefits to the area which the Senior Manager, Safeguarding & Commissioning agreed to provide. The recommendation was amended to reflect the debate. RESOLVED: (a) That members support the actions needed to mitigate the predicted shortfall in Flintshire; (b) That members consider ways to influence the independent market to meet the growing demand, whilst taking into account the proposals within the Welsh Government’s Rebalancing Care Agenda; and (c) That Members recognise the progress made on the development of Ty Croes Atti.
Part of an issue followed across 2 meetings
Decision as recorded
RESOLVED: That the Committee support the approval of the 2023/24 Annual Performance Report, combined with the Council Plan End of Year 2023/24 Performance Report, noting the performance achieved.
The Chief Officer (Social Services) presented the report which set out an analysis and summary, shown at Appendix 2 of how well the Council had performed against the Well-being Objectives, Priorities and Sub priorities at the end of the financial year 2023/24 of the Council Plan (2023-28). The Annual Performance Report, attached at Appendix 1 also provided a summary of performance regarding other key areas of focus within the Council, i.e., Partnership and Collaboration Activity and the Strategic Equality Plan. RESOLVED: That the Committee support the approval of the 2023/24 Annual Performance Report, combined with the Council Plan End of Year 2023/24 Performance Report, noting the performance achieved.
None.